As I read through this week’s material on Enterprise Business
Architecture (EBA), I can see the theoretical value of creating Business
Architecture models/documentation. Defining
a model of the business, linked to the Business Context can inform the company
of how the architecture of their business supports their goals in interacting
with the world around it (my definition of Business Context). However, it seems to me there are two topics
missing from the discussion
- Cost impact analysis
- Business Architecture knowledge is already possessed by the business
This is mentioned briefly, in respect to
helping guide investment dollars to the most positive impact to the
business. However, I think there is a
potential for additional benefit. With
the business context defined and linked to the EBA, ETA, EIA and ESA, current
state expense analysis could be performed.
I believe this would allow current expenses to be analyzed to see if the
ongoing cost of supporting various ongoing operations would provide useful information. For example, if a sales channel is identified
to only support one product, if the product profit does not support that
expense, perhaps the product should be dropped.
However, it could also highlight a other corrective action such as
opening the channel to other products, or combining to channels. This type of analysis is of course already
done, but having additional viewpoints on the relationships of expenses
informed by the linked architectural viewpoints are another benefit of the EBA efforts.
One of the challenges I see with defining the
benefit of EBA efforts is much of the information is already known by
individual people within the organization.
I believe some of the resistance to these efforts is the fact that when
results are presented, individuals state something along the lines of, “you
aren’t telling me anything I don’t already know”. It seems to me that there is some validity to
this feedback. However, the benefit is
realized in how the information can be more easily understood by all staff
within the company. This enables more
people within the organization to take advantage of it. I think this is one aspect that is missed in
value analysis.
I also still see a struggle between openly
sharing information and keeping close hold of information. This, strictly speaking, is not a problem
specific to EBA efforts, but is one way that EBA efforts can add value by assisting
in broader distribution of knowledge.
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